Most advisors understand either business or technology. The two can’t be separated.
Zac Little and Will Deicke have a long, shared history across the legal industry. Together, they bring a combination of knowledge that’s rare in advisory: the commercial and technical machinery, along with the professional practice running through it. Every engagement involves both of them.
Zac Little
Zac spent more than a decade as the CIO of a mid-sized law firm with an unusually serious appetite for technology, building data and automation infrastructure that most firms of its size never attempt. That work put him at the leading edge of what’s now becoming mainstream: agentic systems, automated workflows, and data pipelines built for professional services environments.
Alongside that, he co-directed a legal technology business advising firms on workflow design and how to extract real value from offshore resources, work that exposed him to systems and technology patterns across a wide range of practices.
His technical depth spans practice management systems, accounting platforms, data infrastructure, and the agentic AI systems now coming to market. He builds and runs systems, and analyses data directly. He doesn’t brief a team to do it.
Will Deicke
Will has spent his career in professional services, with deep roots in personal injury legal practice, having direct involvement in the systems and commercial running of a mid-size law firm. That combination gives him an understanding of how professional services firms function that goes beyond the work itself: how they’re staffed, how they price, where they leak margin, and where technology-driven change lands well and where it doesn’t.
As co-director of a technology and offshore staffing company, he developed a practitioner’s view of systems design and operational improvement through technology. Those learnings run through everything Blackletter Lab recommends.
What we believe.
Four positions that shape how we engage, what we recommend, and how we measure whether the work was worth it.
- 01
Pragmatism over novelty
We choose the right technology for the job, not the most exciting. If a spreadsheet solves it, we’ll say so.
- 02
Transparency throughout
No black boxes, no jargon walls. You’ll understand what we’re building, why, and how it works.
- 03
Outcomes, not outputs
We measure success by whether the firm runs better — not by lines of code shipped or slides presented.
- 04
Long-term partnership
We build systems we’ll maintain. Our incentives are aligned with yours: things that work, and keep working.